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Policy

This website is owned and operated by Zorabian Sales and Marketing. We are committed to protect the privacy of our visitors while they interact with the content, products, and services on this site (the Site). This Privacy Policy applies to the Site only. It does not apply to other websites to which we link. Because we gather certain types of information about our users, we want you to understand what information we collect about you, how we collect it, how that information is used, and how you can control our disclosure of it. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Website.

1. INFORMATION COLLECTED

We collect mainly two types of information from you

1. Information that you voluntarily provide to us (e.g. through a voluntary registration process, sign-ups, or emails)
2. Information that is derived through automated tracking mechanisms while making purchases.

Additionally, our site uses “cookies” and other tracking technologies. Cookies enable us to serve secure pages to our users without asking them to sign in repeatedly. Most browsers allow you to control cookies, including whether to accept them and how to remove them. If a user’s system is idle for a defined time, the cookie will expire, forcing the user to sign in again to continue their session. This prevents unauthorized access to the user’s information while they are away from their computer. You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Site. Third-Party Cookies: While serving advertisements to this site, our third-party advertisers may place or recognize a unique “cookie” on your browser.

2. HOW WE USE YOUR INFORMATION

ZSM only uses your personal information for the original purposes it was given. Your personal information will not be sold to third parties without your approval. ZSM will not disclose, use, give or sell any personal information to third parties for any purposes other than to our suppliers and other third parties who need to know in order to deliver services on behalf of ZSM unless required to do so by law. Further, ZSM reserves the right to contact you regarding matters relevant to the underlying service provided and/or the information collected. Please note that personally identifiable information is used only to provide you with a more enjoyable, convenient online experience and to help us identify and/or provide information, products, or services that may be of interest to you. We use your personally identifiable information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. ZSM may use your personal information for target advertising toward you based on things such as region, gender, interests, goals, habits, etc. This is collected in order to better understand our Web site usage and enhance the performance of services to maintain and operate the Site and certain features on the website. We may transfer personally identifiable information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. ZSM may disclose Contact Information in special cases where we have reason to believe that disclosing this information is necessary to identify, contact, or bring legal action against someone who may be violating our terms and conditions of use or maybe causing injury or interference with our rights, property, our customers or anyone who could be harmed by such activities. WE ARE NOT LIABLE OR RESPONSIBLE FOR THE PERSONALLY IDENTIFIABLE OR OTHER INFORMATION YOU CHOOSE TO SUBMIT IN FORUMS SUCH AS A BULLETIN BOARD, CHAT ROOM, OR ANY OTHER PUBLICLY ACCESSIBLE AREA OF THE SITE. You will receive notice when your personally identifiable information might be provided to any third party for any reason other than as set forth in this Privacy Policy, and you will have an opportunity to request that we not share such information. We use non-identifying and aggregate information to better design our website and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

3. HOW WE PROTECT YOUR INFORMATION

We are committed to protecting the information we receive from you. We take appropriate security measures to protect your information against unauthorized access to or unauthorized alteration, disclosure, or destruction of data. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we maintain appropriate physical, electronic, and managerial procedures to safeguard and secure the information and data stored on our system. While no computer system is completely secure, we believe the measures we have implemented reduce the likelihood of security problems to a level appropriate to the type of data involved.

4. ACCESSING AND UPDATING YOUR PERSONAL INFORMATION AND PREFERENCES

We provide mechanisms for updating and correcting your personal information for many of our services. If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to [email protected]

5. DISCLAIMER TO SECURITY

By consenting to the Terms and Conditions of the Site and hence the Privacy Policy, you consent that no data transmission over the Internet is completely secure. We cannot guarantee or warrant the security of any information you provide to us and you transmit such information to us at your own risk.

6. NOTIFICATION OF CHANGES

ZSM reserves the right to change this Privacy Policy from time to time at its sole discretion. If at some point in the future, there is a change to our Privacy Policy, unless we obtain your express consent, such change will only apply to information collected after the revised Privacy Policy took effect. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

7. REFUND POLICY

If the customer has next-day delivery slot, the order can be cancelled by 9PM only. If the customer cancels the order by 9PM, a full refund (including delivery charges, if any) will be processed by the organisation and money will be reflected in the customer’s bank account within 5-7 working days. After 9PM, the customer will not be eligible for a refund.

For example, if the customer has opted for a delivery slot of 10 am to 1 pm – 4th December 2020, then to be eligible to get the full refund the customer must cancel the order by 9 PM – 3rd December 2020. Beyond 9 PM – 3rd December 2020, the order can be cancelled but the customer won’t be eligible for any refund.